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Guide d'activation

Top-up instructions

Need some help to activate your new top-up? Check out our activation guide for quick and easy use of your reload voucher! 

Mobile top-ups

Lycamobile

Activate your Lycamobile top-up easily from France by using one of these two methods:

  • Activate your top-up by calling Lycamobile at 321

Call the 321 number from your mobile phone and follow the instructions given. The service will ask you for your Lycamobile top-up code, which we sent to you by email following your purchase.

  • Activate your Lycamobile top-up by dialling *131*

Dial *131* on your mobile followed by your top-up code and the # symbol, then press the call key to complete the process.

Here is an example to guide you: if your reload code is 123456789, then you should type *131*123456789# then validate by pressing the call key.

Can't find your reload code in your mailbox?  Have a look at your spam!

Lebara

Do you want to activate your Lebara top-up? It couldn't be easier, just choose one of the following options and follow the few steps: 

  • Activate your top-up by calling Lebara on 2323

Call 2323 from your mobile and follow the instructions. Select the first option in the menu by typing 1, and then enter your Lebara top-up code.

  • Activate your Lycamobile top-up by dialling *133*

Dial *133* on your mobile followed by your top-up code finished with the # symbol and then press the call key.

Here is an example to guide you: if your reload code is 123456789, dial *133*123456789# then validate by pressing the call key.

  • From abroad, activate your top-up by calling Lycamobile at +33 1 72 28 23 23

Call +33 1 72 28 23 23 from your mobile and follow the instructions. The service will ask you for the Lebara top-up code that we sent you by e-mail after your purchase. So remember to keep it close by.

  • From your Lebara account 

You prefer to activate your Lebara prepaid top-up from the web. Then log in to your MyLebara account or go to your MyLebara mobile app for iOS or Android.

Can't find your top-up code in your mailbox? Don't forget to check your spam!

SFR

Activating a prepaid SFR top-up is very easy! To do so, simply use one of these 3 methods: 

  • Call 952 and activate your SFR top-up 

From France, call 952 free of charge from your mobile and follow the instructions. The service will ask you to enter your 10-digit reload code. You will find this code in the email we sent you after your order. 

  • Send an SMS to 952 to activate your SFR top-up 

Send your free 10-digit SFR top-up code to 952. The SFR services will automatically activate your code. 

  • Activate your SFR top-up online from the SFR website

To do this, go to the "espace client SFR" section on their site and follow the activation instructions given. You will of course be asked for your 10-digit SFR top-up code, so make sure you have it nearby.

Can't find your reload code in your mailbox? Don't forget to check your spam!

Orange

Activate your prepaid top-up on your Orange SIM card simply from France using one of these two methods:

  • Call 224 to activate your Orange top-up

Call 224 from your mobile and follow the instructions. The service will ask you for your 14-digit Orange ticket code. This was sent to you by email following your purchase. 

  • Dial #123# from your mobile to activate your Orange ticket 

Dial #123# and follow the instructions in the menu, and enter the 14-digit code of your Orange ticket. You should find it in your inbox once your order is completed.

Can't find your loading code in your mailbox? Don't forget to check your spam folder!

Once your code is activated, your Orange credit will be automatically topped up, and you will receive an SMS informing you of your new balance. Please note that the Orange services may take a few minutes to finalise the activation of your top-up. 

Payment cards 

PCS MasterCard

Once you have finished shopping on ReloadNow, you will receive your PCS MasterCard reload code by email at the address you provided. Please note that the PCS coupons we offer are reloads only!  The code received must be activated via the PCS services before it can be used as a payment method.

To activate your PCS MasterCard code, nothing could be easier! Choose the method of your choice from the following options and follow the instructions: 

  • Activate your PCS MasterCard code via your MyPCS online account

Go to the MyPCS website and log in to your account. Go to the menu and select "Reload my card" and then go to the "PCS Reload Coupon" section. Next, enter the 10-digit code you received by email after purchasing a PCS top-up on ReloadNow.

  • Activate your PCS MasterCard code from the MyPCS mobile app

From the MyPCS mobile application, go to the "Recharge" tab and then to the coupon section. In the dedicated space, enter your 10-digit reload code that we sent you by e-mail  

Congrats, your PCS MasterCard has been reloaded! 

Can't find your code in your mailbox? Don't forget to check your spam!

Transcash

Activating your Transcash reload coupon is a breeze. To do so, you just have to follow these few steps:

  1. Log in to your Transcash account

  2. Go to the "Reload" section

  3. Enter your Transcash code in the dedicated space. Your Transcash reload code can be found in the email we sent you following your order.

Congrats, your prepaid Transcash MasterCard has been reloaded!

Can't find your reload code in your mailbox? Don't forget to check your spam!

Please note that the Transcash coupons we offer are reloads! The code received must be activated via the Transcash services before it can be used for payments.

Neosurf

Using a Neosurf card is as easy as one two three. All you need to do is:

  1. Head to any website that accepts Neosurf as a payment method

  2. Fill up your basket with your favourite items and go to checkout

  3. Select Neosurf as your payment method 

  4. Follow the steps and enter your Neosurf pay code where indicated 

Tadam you are all set, how easy was that! 

Can't find your reload code in your mailbox? Don't forget to check your spam!

paysafecard

In general, it is not necessary to activate a paysafecard code in order to use it for a payment

Once you decide to use it, simply go on a supporting website and enter the 16-digit paysafecard code where indicated. Your code will be in the email that we sent to you after your purchase.

Some paysafecard users, however, like to have their various paysafecard reloads attached to their my paysafecard account. If this is your case, here is how to proceed to add and use it: 

  • Go to mypaysafecard.com and log in to your account 
  • Enter the 16-digit code of your paysafecard that we delivered you by email in the dedicated space.
  • Go to a merchant site that accepts paysafecard as a payment method and select paysafecard in the check-out
  • Log in to your my paysafecard account and confirm your payment 

That's it! Paysafecards are ideal for your internet transactions. They offer you an extra security barrier, as they hold very little information compared to a classic bank card.

Can't find your code in your mailbox? Don't forget to check your spam!

CASHlib

CASHlib is probably one of the easiest prepaid cards to use on the market. You don't even need to redeem it. All you have to do is :

  1. Head to any website that accepts CASHlib as a payment method

  2. Fill up your basket with your favourite items and go to checkout

  3. Select CASHlib as your payment method 

  4. Follow the steps and enter your 16-digit CASHlib pay code where indicated 

You are all set, super easy, right?!

Can't find your reload code in your mailbox? Don't forget to check your spam!

Game cards

 

PlayStation

 

Redeeming a PlayStation Store card or a PlayStation Plus card is a breeze. You can do it in multiple ways, depending on what suits you best. Just follow these few steps, and you’ll be ready to play!

Redeem your PlayStation gift card from your browser 

  1. Log in to your  PlayStation Store account 

  2. Click on your Avatar at the top of the screen.

  3. Go to the drop-down menu and select Redeem Codes.

  4. Enter your 12 digit PlayStation code and select Redeem.

Redeem your PlayStation gift card from your PS5

  1. Go to Settings and select Users and Accounts.
  2. From your account, go to Payment and Subscriptions and select Redeem Codes.
  3. Enter your 12 digit PlayStation code and select Redeem.

If you are on PS4, you can follow this video tutorial

Are you going to spend your voucher straight away? Then, you can also redeem your PlayStation voucher code during checkout by selecting Redeem Codes and Gift Cards as a payment method.

Do you need some extra help redeeming your PSN code? Check out the dedicated page on the PlayStation website.

Can't find your reload code in your mailbox? Don't forget to check your spam!

XBOX

Redeeming an Xbox game card or an Xbox subscription card is super easy. Whether you want to do it directly on your Xbox, on your phone or on your gaming computer directly, the process will take just a few steps. All you need is the 25-characters Xbox code you received by email and your Microsoft account. Here are a few steps to help you get your Xbox credit up and running: 

Redeem your Xbox gift card from your browser 

  1. Simply head to microsoft.com/redeem

  2. Connected to your Microsoft account

  3. And enter the 25-characters long Xbox code you received by email in the dedicated space 

Activate your Xbox code from your Xbox Series X|S or Xbox One

  1. Sign in to your Xbox console with the Microsoft account you want to redeem the code with.

  2. Head to the Store app from the home screen or your apps

  3. In the Store app, move the controller cursor left to open the side menu.

  4. Select Redeem and enter the 25-character code as instructed.

All set! You can now spend your credit on the Microsoft Store online, on Windows and on Xbox to access all the latest apps, games, movies and TV shows on Xbox and Windows, or use it to buy a Surface, an Xbox, and accessories from Microsoft Store online.

Do you need some extra help redeeming your Xbox code? Check out the dedicated page on the Microsoft website.

Can't find your reload code in your mailbox? Don't forget to check your spam!

Nintendo

You just got a Nintendo eShop Card or a Nintendo Online Subscription game card, but you are not too sure how to activate it? No worries! We are here to help, all you need to do is pick the way that suits you best and follow these very simple steps: 

Redeem my Nintendo code from my Nintendo Switch:

  1. Grab your Nintendo Switch and head to the Nintendo eShop.

  2. There, select Redeem Code.

  3. Enter your 16-digit Nintendo game code as indicated and confirm by selecting Add Funds.

Redeem my Nintendo gift code from a browser:

  1. Head to the Nintendo website and log into your account.

  2. Click on the funds symbol on the Main Menu and select Add funds using a Nintendo eShop Card.

  3. Enter your 16-digit Nintendo game code as indicated and confirm.

Here you go, your Nintendo account has been loaded with your new credit. It's time to enjoy it!

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

Roblox

Hello fellow Robloxian, you’ve got some Robux on a gift card waiting for you and you are not sure how to put them on your account? Well, you are at the right place! We are here to help and will lead you to the steps to redeem your Robux. No need to worry, you’ll see it's super easy, just follow these few steps from your browser: 

  1. Head to the Roblox redemption website and connect to your account

  2. Enter the PIN code from your Gift Card in the dedicated space

  3. And click on Redeem to confirm

All done, you are all set! Your Robux have been added to your account and a success message should appear on your screen. 

Unfortunately, you can’t redeem your Roblox game card from the Roblox app. You will need to do it from your browser. If you need some extra help redeeming your Roblox gift card, check out the dedicated Roblox help page. 

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

Appple Gift Card

After purchasing your Apple Gift card (formally iTunes), redeeming the credit is very easy.

Redeem your iTunes card on your iPhone, iPad or iPod touch

  1. Open the App Store app on your iPhone, iPad, or iPod touch

  2. Tap your photo or the sign-in button at the top of your screen

  3. Make sure you are signed in with your Apple​​ ID and select Redeem Gift Card or Code

  4. Follow the steps as indicated. You can either use your camera or enter your 16-digit apple gift code manually and press redeem

Activate your App Store & iTunes credit on Mac

  1. Make sure you have the latest version of the App Store and open the App 

  2. Click on your name in the bottom left corner to access your account

  3. Confirm that it’s you by validating your Apple ID

  4. Click on Redeem Gift Card button in the top-right menu

  5. Follow the steps as indicated. You can either use your camera or enter your 16-digit apple gift code manually and press redeem

Redeem your Apple gift card from a Windows PC

  1. Open iTunes and make sure you are signed in with your Apple ID

  2. Head to your Account through the menu bar at the top of the iTunes window

  3. There, select the Redeem Gift Card button

  4. Follow the instructions as indicated. You can either use your camera or enter your 16-digit apple gift code manually and press redeem

Redeem your Apple gift code from your Android device

  1. Head to the Apple Music app

  2. Go to the menu and tap on Account

  3. Make sure you are signed in with your Apple ID and select Redeem Gift Card or Code

  4. Follow the instructions and enter your 16-digit Apple gift code where indicated, then press redeem

Once your code has been redeemed, the balance of your account will be automatically updated. If you are experiencing some issues, head to the dedicated Apple support page for extra guidance.

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

Google Play

You just got a Google Play card, but you are not too sure how to use it? Well, believe it or not, activating a Google Play code couldn’t be simpler. All you need to do is follow these very simple steps: 

  1. Use the dedicated Google Play redeem link and wait for the pop-up window to appear 

  2. Once you see it, check the email address in the top right corner to make sure you redeem it on the desired account. (If it is not the case, click on cancel, then click on your photo in the top right corner and select the desired account from there. Then click on Use a code on the left side menu to make the pop-up appear again.)

  3. Enter your Google Play gift code in the dedicated space and press redeem 

All done! You are ready to enjoy your credit 

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

Steam

How to redeem my steam code?

Reload your Steam account in three easy steps:

  1. Log in to your Steam account using this link: https://store.steampowered.com/account/redeemwalletcode

  2. Enter your pin code  

  3. Click on continue

All set! Note that you may be asked to enter your address for the conversion of your gift card value to your local currency.

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

Gift Cards

Spotify

Activating a Spotify Premium gift card is super simple! Just follow these few steps:

  1. Sign in to your Spotify account via this link

  2. Enter the voucher code that you received by email in the dedicated area.

  3. Confirm

That's it, you're all set! 

If you already have a running subscription, your gift card will replace your usual payment method. Once the balance on your Spotify Premium card runs out, your account will automatically revert to your original payment method.

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

Deezer

Activating a Deezer Premium gift card is super simple! Just follow these few steps:

  1. Head to the Deezer redeem page 

  2. Enter the voucher code that you received by email in the dedicated area.

  3. Confirm with the Submit button 

That's it, you're all set! 

Can't find your reload code? Don't forget to check your spam folder!

ℹ️ Note:  If you pay for your Deezer subscription through Google Play or iTunes stores, you’ll need to cancel via iTunes or Google Play and then redeem your Deezer gift card. More info here.

Netflix

Redeeming your Netflix gift card, could not be easier. Simply follow these simple steps:

  1. Go to the Netflix Redeem page.

  2. Enter the Netflix gift card code that we sent you by email.

  3. Start enjoying on your phone, Chromecast, Smart TV or other devices!

Need some help with your gift code? Contact Netflix using this link  

Amazon

Looking to activate your Amazon gift card? Here are a few steps to guide you.

First of all, be aware that you need to have an Amazon account in order to use a gift card. If you don't already have one, you can easily register via this link. Enter the requested information and confirm your account.

Already have an account? Then let's go!

Reload your account from the web

  1. Log in to your account using this link

  2. Type in the code we sent you by email in the dedicated space and click on "Apply to your balance".

  3. Your Amazon balance is topped up with the value of your gift card 

Add your gift card to your account from the Amazon Shopping app 

  1. Go to your Amazon shopping app and make sure you are logged into your Amazon account

  2. Head to your customer area and scroll down to the "Gift Card Balance" section, then click on "Use a gift card ".

  3. Enter the code we sent you by email as indicated and click on 'Apply to my account'.

  4. Your Amazon balance is recharged with the amount of your gift card 

Use a Gift Card via Amazon Fire or your Kindle? 

  1. Turn on your Kindle or Amazon Fire and go to the Apps section 

  2. Make sure you are logged into your account, then click on "Account & Lists" and select "Your Account".

  3. Go to the 'Gift Cards' section and select 'Redeem Gift Card'.

  4. Enter the code that we sent you by email and click "Apply to balance".

  5. Your Amazon balance is now topped up with the amount of your gift card 

You are ready to enjoy! When placing your next order, simply select your balance as the payment method

Can't find your top-up code in your mailbox? Check your spam!

Just Eat

Hey there, fellow foodie! Could it be that it is time for a delicious meal, and you just happened to have a voucher to use? Well, that is sweet news because it means that in just a couple of minutes, your driver will be at the door with the most delicious dish for you! 

Here are a few steps to help you order with your Just Eat Takeaway voucher: 

  1. Head to the Just Eat Takeaway or open the App Takeaway.

  2. Enter your postcode and select your favourite place from thousands of great restaurants.

  3. Pick something tasty to add to your basket, and continue to check out.

  4. Scroll to the bottom of the page, and click on Add voucher code

  5. Type in your Takeaway voucher code and confirm to add your gift card code to your order.

  6. And finish the checkout process. The value of your Just Eat gift card will be deducted from your order total after the check-out is completed.

And that’s it. Sit back, relax, and wait for the doorbell to ring. Enjoy your food!

Can't find your ReloadNow code in your mailbox? Don't forget to check your spam!

A question? Head directly to the official website of the brands to find help or have a look at our Frequently Asked Question page 

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