Right of withdrawal

ReloadNow.com B.V. (formerly Alphacomm Digital Commerce) offers as a service the delivery of digital products online to an end user. This service is covered by the exceptions to the legal article on the right of withdrawal (art.7:46d Distance Selling Act).

Therefore, ReloadNow.com is obliged to state during the sales process that in case of purchase of digital content, the customer waives his right of withdrawal once the order on ReloadNow.com B.V. has been executed. This is stated during the purchase process, when selecting the payment method, and takes effect upon clicking on the "Checkout" button.

As ReloadNow.com B.V. cannot control whether a delivered digital product has already been used or redeemed, this rule applies to the entire product range. Reload codes, gaming cards, digital credits and direct reloads can therefore not be taken back or exchanged.